ción personal» (PII).
What personal information do we collect from people who visit our blog, website or app?
When placing an order or registering on our site, as applicable, you may be asked to enter your name, email address, postal address, phone number, or other details to assist you with your experience.
When do we collect information?
We collect information about you when you register on our site, place an order, subscribe to a newsletter, use live chat, open a support ticket, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, browse the website, or use other site features in the following ways:
• To personalize your experience and allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website to better serve you.
• To allow us to better serve you by responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To request ratings and reviews of services or products.
• To follow up with them after correspondence (live chat, email or phone inquiries).
How do we protect your information?
Our website is periodically scanned for security holes and known vulnerabilities to make your visit to our site as safe as possible.
We use regular malware scanning.
Your personal information is contained behind secure networks and is only accessible to a limited number of people who have special access rights to those systems, and must keep the information confidential. Additionally, all confidential / credit information you provide is encrypted through Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits or accesses their information to maintain the security of their personal information.
All transactions are processed through from a gateway provider and are not stored or processed on our servers.
• Help remember and process shopping cart items.
• Understand and save user preferences for future visits.
• Keep track of advertisements.
• Collect aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Do this through your browser settings. Since your browser is slightly different, please refer to your browser's help menu for the correct way to modify your cookies.
If users disable cookies in their browser:
If you disable cookies, some of the site's functionality will be disabled.
Third party disclosure
We do not sell, trade, or transfer your personally identifiable information to third parties unless we provide users with prior notice. This does not include website hosting partners and other parties that help us operate our website, conduct our business, or serve our users, as long as those parties agree to keep this information confidential. We may also disclose information when appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety or those of others.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. Therefore, we have no responsibility for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback on these sites.
Google's advertising requirements can be summarized in the Google Advertising Principles. They are implemented to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=es
We have not enabled Google AdSense on our site, but we may do so in the future.
California's Online Privacy Protection Act
According to CalOPPA, we agree to the following terms:
Users can visit our site anonymously.
Nuestro enlace de Política de privacidad incluye la palabra «Privacidad» y se puede encontrar fácilmente en la página especificada anteriormente.
You can change your personal information:
• By logging into your account.
How does our site handle do Not Track signals?
We respect Do Not Track and Do Not Track signals, place cookies or use advertising when there is a Do Not Track (DNT) browser mechanism.
Does our site allow third party behavioral tracking?
It is also important to note that we allow third party behavior tracking.
COPPA (Children's Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the U.S. consumer protection agency, enforces the COPPA rule, which details what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13 years of age.
Fair information practices
The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played an important role in the development of data protection laws around the world. Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.
To be in line with Fair Information Practices, we will take the following response measures, should a data breach occur:
We will notify you by email
- Within 7 business days
We will notify users via an on-site notification.
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to pursue legally enforceable rights against data collectors and processors who fail to comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Law
The CAN-SPAM Act is a law that sets the rules for commercial e-mail, establishes requirements for commercial messages, gives recipients the right not to have e-mail sent to them, and establishes harsh penalties for violations.
We collect your email address to:
• Send information, respond to inquiries and/or other requests or questions
• Market to our mailing list or continue to send emails to our customers after the original transaction has been completed.
To agree with CANSPAM, we agree to the following:
• Do not use false or misleading subject lines or email addresses.
• Identify the message as an advertisement in some reasonable manner.
• Include the physical address of our company or headquarters.
• Monitor compliance with third party email marketing services, if any are used.
If at any time you wish to unsubscribe from receiving future emails, you may email us at email@example.com and we will remove it as soon as possible.
Calle General Pintos, 9, 28029, Madrid, Spain
Telephones: 91644622 / 600 056 858
Travesía del Torreón, 1, 28231, Las Rozas, Madrid, Spain
Telephones: 91644622 / 600 056 858